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Product Support Organization Engineer, Prime Air

Full-time Amazon in Information Technology Email Job
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Job Detail

  • Experience 8 Years +
  • Industry Computer Software/Engineering
  • Qualifications Bachelor’s Degree
  • Remote Job Yes

Job Description


• 8+ years of engineering or field experience in one or more of the following areas: avionics, propulsion, test development, navigation systems, control systems, robotics, or autonomous systems.
• Bachelor’s degree in aerospace/mechanical/electrical/systems engineering, computer science, or a related technical discipline
• Experience working on aerospace products / projects or other regulated field like healthcare or automotive
• Experience with troubleshooting and trend analysis
• Ability to communicate effectively at all levels with both technical and non-technical stakeholders
• Thrive in an ambiguous environment



  • Experience with MRB, nonconformance processes, and quality systems
  • Familiarity with Change Management and RCCA/FRACAS
  • Experience with flight operations
  • Experience with maintenance operations
  • Experience with repair station
  • Experience with design or redesign of integrated systems
  • Familiarity with regulatory agencies, and regulatory requirements
  • Familiarity with the creation of user manuals, maintenance manuals, or service bulletins
  • Familiarity with the creation of custom tooling or equipment for troubleshooting or maintenance
  • Experience with tools required to manage complex projects such as MS Project, Atlassian Jira, etc.
  • Experience with Python, C, SQL, XML
  • Experience with CAD tools like Catia, Solidworks
  • Proficient with reliability and computational tools like Minitab, Matlab
  • Experience in Lean/Six-sigma
  • Master’s degree in aerospace engineering, computer science, engineering, or a related technical discipline

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