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About William S. Nakamura

  • Academic Level Degree Bachelor
  • Industry Development

About me

Dedicated IT professional with 5+ years of experience providing IT support and maintenance. Managed 20+ cases daily for on-site and remote users. Familiar with ITSM and ITIL.

Education

Experience

Expertise

Proficient in Java, CS++, HTML 5, Zendesk, ServiceNow, MECM, Windows 10, Mac OS

Languages

English
Proficient

Honors & awards

  • 2014

    CompTIA A+

    Information Technology Infrastructure Library v3 Practitioner (2016) Microsoft Certified Solutions Expert (2020)

Skills

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