About ROBERT SMITH
Academic Level Degree Bachelor
Industry Computer Software/Engineering
To obtain an IT Director position with a company, seeking a highly motivated individual with strong
leadership, SAP Security Administration, BASIS, Workflow and communication skills, international, sales, strong bilingual Spanish Project Management, and IT operations management skills which include metrics, SLAs, OLAs and SOPs
2004 - 2007
Baldwin Wallace College
2005 - Present
Directed and managed the Supply Chain department, including delivery and maintenance of SC infrastructure. Developed a comprehensive strategy for new application development, and the migration of existing applications. Ensured that the work done throughout the entire technology organization was reviewed from a strategic perspective and that it aligned with tactical and corporatelevel goals. Oversaw system interfaces, systems documentation, quality assurance, business continuity solutions, creation, optimization and migration of existing and new technologies and platforms. Maintain security of all data and networks for complete data integrity and backup in event of systems failure for disaster recovery for highavailability and uptime. Key Accomplishments Implementation of ASW by IBS Manufacturing ERP systems Collaborated with SunGard Managed Services initiating a Technology and Business Disaster Recovery Plan with two hot site test annually. Reduced headcount cost by 3 FTEs by implementing process improvements.
2000 - 2005
Managed the networks for the church, K12 school, daycare, counseling center, pregnancy center, and our west campus. This included all design, security, upgrades, maintenance, and daytoday operations. While at the church I have upgraded our systems to a gigabit Ethernet network with a fiber optic backbone, designed a high density campus wide wireless network for the schools digital classroom program, which includes iPads, digital textbooks, Mac OS X Server and a SAN, Microsoft Systems Center Configuration Manager to remotely manage and deploy software and patches. Implemented a network security policy, which included installing a Sonic Wall firewall, McAfee antivirus software, and security awareness training for employees.
Honors & awards