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About Robert Smith

  • Academic Level Degree Bachelor
  • Industry Computer Software/Engineering

About me

Competent results-oriented Regional IT Manager with significant years of  proven achievements in information technology and project management.  Adept at providing IT services and solutions as well as developing new  processes through ongoing maintenance, problem resolution, and  enhancement solutions for multi-site areas. Highly regarded for keen  attention to detail, adherence to standards, and expert technical  background; adept at directing diverse teams to achieve and exceed  business objectives. Demonstrated excellent technical and analytical  qualifications with outstanding customer service skills.

Education

Experience

  • 2014 - Present
    ABC Corporation

    Regional IT Manager

     Assisting in the coordination and management of all out-sourced technology specialists, contracts, partners and vendors.  Assisting in the development of IT policies and procedures.  Identifying opportunities for improvement and/or cost savings within IT.  Interfacing with customers/residents regarding IT concerns including normal computer operations, data import, export, report generation, and customization.  Identifying and overseeing IT training for the organization.  Communicating directly with the VP of IT on a regular basis and participate in regularly scheduled meetings.  Supervising and providing advanced technical, analytical, project management, IT security, and policy guidance to the Desktop Support supervisor and to multiple senior-level Desktop Engineering Technicians.

Expertise

IT Management, Network Administration

Languages

English
Proficient

Honors & awards

Skills

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