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About Peter Smith

  • Academic Level Degree Bachelor
  • Industry Computer Software/Engineering

About me

Proficient Project Manager with vast IT experience. Skills include
computer networking, creative problem solving and analytical thinking.
Able to employ customer service concepts to IT, improving user
experience for clients, administration and employees.

Education

Experience

  • 2021 - Present
    Airquiv, Jacksonville

    IT Manager

    Responsible for assessing infrastructure and application communication channels, both internally and externally for all 400 employees in the organization. • Designed and implemented infrastructure and application hardening methodologies (Storage, Servers, Network, Endpoints, Data Stores, Users) which includes firewalls policies, least privileges, SSO, access control, IPS, and Encryption. • Ensuring escalated SLAs and service requests are dealt with timeously. • Ensuring patches are installed and verified on every system according to service.

  • 2017 - 2020
    Iliad, Shirone

    IT Manager

    Providing end-user communication for system upgrades, service outages, service implementation, service improvements, and service retirements for company headquarters as well as 10 regional offices. • Developing standards for mobile devices, workstations, printers, and other devices regularly • Facilitating network configurations and server builds, which includes migration to virtual environments.

Expertise

Information Technology Training Skills

Languages

English
Proficient

Honors & awards

Skills

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