About JOHN H. SMITH
Academic Level Degree Bachelor
Industry Computer Software/Engineering
Energetic, driven, and accomplished Project Manager with a track record of success in managing complex IT modernization and
system integration projects. Sophisticated software development and engineering skills with genuine enthusiasm for resolving
business challenges through technical innovation. Solutions driver who bridges the gap between business and technology while
envisioning the bigger picture. Devises strategies to align multiple disciplines, coordinating efforts between business groups and
driving complex systems integration for robust, high-quality systems that solve business problems and provide business results.
2005 - 2009
2008 - Present
Brinkley Insurance Company Ltd
Top-performing senior leader and Project Manager with consistent promotional career track supporting a wide range of Global IT services including Networking, Infrastructure Support, Data Center, Help Desk, and Technical Support. Determine and adapt business requirements to IT solutions that support the business needs of 3,500 users in Asia Pacific across the IT infrastructure, supporting users to increase efficiency of business operations. Maintain strong vendor relationships, develop statement of work and implement strategic negotiations for improved services. • Managed global teams including up to 10 direct and indirect reports; developed staffing plans, managed workloads, defined deliverables, hired resources, conducted performance reviews, and ensured compliance with established company policies. • Captured 60% in cost savings through a virtualization project that substantially reduced the carbon footprint from over 15 servers to less than 5 servers supporting the entire Asia Pacific region. • Spearheaded the One Notes Server consolidation and migration project—reduced server usage from 9 One Notes servers to only 1 server; improved performance and reduced maintenance efforts of engineering staff. • Championed a new, virtual support team for level II support—provided Regional support and substantial cost-savings.