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  • Academic Level Degree Bachelor
  • Industry Computer/Network Security

About me

Collaborative, rational, and results-driven professional with 5 years of experience in IT聽

management. From Python to agile management, my creative background aligns with the unique culture and environment of ABC Company. Seeking an opportunity to oversee a team of diligent technicians and work ticketing strategies to reduce staff’s frustrations and improve efficiency.



  • 2018 - Present

    IT Director

    Directed 60 IT staff across 3 physical offices and 5 remote locations 路 Oversaw technical infrastructure with a concentration in network security, performing tests, drafting reports, and collaborating with vendors as needed for installations and upgrades 路Implemented initiatives to save time, costs, and labor, such as recommending updates and new applications, replacing over 500 dated laptops, and designing self-paced virtual workshops for IT staff 路 Evaluated and developed department budget of $10M, remaining under budget by 3% or more each year

  • 2016 - 2018
    Persistent Systems

    IT Manager

    Led 18 techs in installations, upgrades, maintenance, and repairs for telecommunications, networks, and security systems for 800+ employees 路 Managed department budget, cutting costs by 21% with the creation of an in-house network for locating specific tools and resources 路 Partnered with IT director to design software to expedite work flow and ticketing automation, which saved over 80 man hours per month 路 Overhauled outdated IT policies and procedures, and provided mentorship and training sessions for tech team regarding network infrastructure and security


Network Infrastructure Software Development Life Cycle (SDLC)



Honors & awards


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