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About DYONTE BLAKE

  • Academic Level Degree Bachelor
  • Industry Computer Software/Engineering

About me

Quick learner and promising Senior IT Support Engineer with valuable experience in SQL and network infrastructure. Looking to join a dynamic company committed to connecting the globe

Education

Experience

  • 2017 - Present
    Justworks

    Senior IT Support Engineer

    Supervised the flow of deployment, support, and maintenance for phone systems, networks, hardware, and software for 550+ employees · Analyzed current systems, and recommended updates, software, and replacement hardware to increase company\'s efficiency by 26% · Addressed and resolved 90% of Level III escalations within 2 hours · Prepared technology and sound, and connected devices to networks for remote conferences · Delivered training sessions to IT team 6 times per year to boost acumen and knowledge base of application lifecycle

Expertise

Network Infrastructure

Languages

English
Proficient

Honors & awards

Skills

Python SQL Agile Project Management APIs Network Infrastructure

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