About DEBRA BRAMBILA
Academic Level Degree Bachelor
Industry Computer Software/Engineering
Insightful Information Technology Manager with 5 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
2014 - 2017
2020 - Present
Zoom Video Communications Inc
• Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection. Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions. Designed and led implementation of company-wide enterprise security strategy for network and hardware security, disaster recovery, data protection and information access across all major systems. • Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
2018 - 2020
Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.